VistaPrint is a digital printing company that also offers cheap business cards, rubber stamps, stationery, other junk… and it sucks.

I ordered a rubber address stamp from VistaPrint a month ago, and the order arrived incomplete. I sent an e-mail to them immediately to report the issue. No response. Three weeks later, I get the following e-mail: "Due to technical difficulties and overwhelming volume, we are unable to respond to your e-mail".

Wait. What kind of company sends me an e-mail to tell… Continue

Today, I had a small success with making the choice to buy handmade instead of mass produced.

So, I need a custom rubber ink stamp. Of course, my first instinct is to go online and order from one of the many many many large printing shops, because like everyone else, I want my purchase quick and I want it now. Plus, I want a good price, and small businesses often have the stigma of bring more expensive. Anyway, did you know that typing "custom ink pad" into a Yahoo search gets

… Continue

My computer crashed. Noooooooo! My first instinct was to find a small computer repair shop, because I had good experiences before. However, I was new in town and didn’t want to take a risk, so I took the computer to the Best Buy Geek Squad. And why not? They have a funny name.

… Continue