: customer service is dead :

customer service is dead... and it smells bad.

buttonhead

Buttonhead's Blog (3)

Vista Print Sucks... But So Do I

VistaPrint is a digital printing company that also offers cheap business cards, rubber stamps, stationery, other junk… and it sucks. I ordered a rubber address stamp from VistaPrint a month ago, and the order arrived incomplete. I sent an e-mail to them immediately to report the issue. No response. Three weeks later, I get the following e-mail: "Due to technical difficulties and overwhelming volume, we are unable to respond to your e-mail". Wait. What kind of company sends me an e-mail to tell… Continue

Added by buttonhead on April 30, 2008 at 3:11pm — No Comments

The Choice to Buy Handmade

Today, I had a small success with making the choice to buy handmade instead of mass produced.

So, I need a custom rubber ink stamp. Of course, my first instinct is to go online and order from one of the many many many large printing shops, because like everyone else, I want my purchase quick and I want it now. Plus, I want a good price, and small businesses often have the stigma of bring more expensive. Anyway, did you know that typing "custom ink pad" into a Yahoo search gets

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Added by buttonhead on February 9, 2008 at 11:04am — No Comments

THE BEST BUY ( WITH ZERO CUSTOMER SERVICE )

My computer crashed. Noooooooo! My first instinct was to find a small computer repair shop, because I had good experiences before. However, I was new in town and didn’t want to take a risk, so I took the computer to the Best Buy Geek Squad. And why not? They have a funny name.

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Added by buttonhead on February 3, 2008 at 5:51pm — No Comments

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